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  Support Services

We provide telephone and web support options, customized to meet the needs of our clients.

At ISG we have a wide range of applications for various target industries. Once the application is installed on servers at the client site and initial checks are completed, comprehensive training is extended to end users. Once the end users are trained to use the application effectively, we have a follow-up action in terms of close monitoring of the system and applications. This ensures immediate response to issues. All these tasks are handled by our Support and Training team.

Our technical infrastructure boasts of high-end servers, a high-end machine and ISDN lines for easy and fast communication.

You can count on us because…
We are there for you, at the time when you need us.

We can be contacted :

  • On the net, with MSN Messenger and Google talk during office hours.
  • On the phone, we are contactable during office hours.
  • On the emergency mobile, our support personnel are available 24 hours.
  • On the Email, we promise a 24-hour response time for most problems.
  • In person, if the problems are unresolved by any of the above ways, our personnel will be there as soon as possible.
  • Our aim is zero-down time for your businesses.
Support Services
Request Support
Get in Touch
Call us +91 [0] 22 67978462, 63, 64
Chat with us on MSN
Chat with us on Google Talk
Client Support
Clients can directly log support cases and questions in the support section.  
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